Privacy and Data Security
Effective Date: November 1, 2025
At Friend on Rent, we are committed to protecting your privacy and securing your personal data. This Privacy and Data Security Policy explains how we collect, use, and safeguard your information in compliance with the UAE’s Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and related regulations.
1. Information We Collect
Personal Data: Including your name, contact details, age, gender, payment information, and identification documents.
Profile Information: For companions, including photos, biographies, skills, and language capabilities.
Usage Data: Data about your interactions with our platform, including browsing and booking behavior.
Device Data: Technical information such as IP address, browser type, and operating system.
2. How We Use Your Data
To provide, manage, and improve our services.
To process payments securely.
To communicate updates, service notifications, and marketing (with consent).
To comply with legal and regulatory obligations.
To ensure safety and security through monitoring and incident response.
3. Data Protection Measures
We implement robust technical and organizational security measures, including encryption, firewalls, secure servers, and access controls.
Personal data is stored securely and access is limited to authorized personnel only.
4. Your Data Rights
You can access, correct, or request deletion of your personal data.
You have the right to restrict or object to certain data processing.
Withdraw consent at any time where processing is based on your consent.
Request data portability where applicable.
5. Data Sharing and Transfers
We do not sell your data.
We share personal data only with trusted third parties necessary for service delivery (e.g., payment processors, cloud providers) under strict confidentiality agreements.
Cross-border transfers comply with UAE legal requirements ensuring adequate protection.
6. Cookies and Tracking
We use cookies and similar technologies to enhance user experience and analyze site usage.
Users can manage cookie preferences through browser settings or our cookie consent tools.
7. Data Breach Notification
In the unlikely event of a data breach, we have procedures to promptly investigate, mitigate harm, and notify affected users and regulators as required by law.
8. Compliance and Updates
We regularly review and update our data protection practices to comply with evolving laws.
Continued use of our services constitutes acceptance of updated privacy practices.
9. Contact Us
For any privacy concerns or requests, please contact our Data Protection Officer at:
Email: privacy@friend-on.rent
Website: www.friend-on.rent
